Top 10 Shipping Companies for your eCommerce Business in 2020

There are more than a hundred shipping companies for your eCommerce Business to choose from! Did you know?

7 out of 10 customers are willing to pay extra to get their products delivered the same or next day.

Logistics play an important role to make eCommerce transactions more efficient in a digitally-enabled environment by handling important processes like:

  • Inventory Management
  • Warehousing
  • Packaging
  • Labeling
  • Billing
  • Shipping
  • Payment Collection
  • Returns
  • Exchanges

Businesses that offer these services are known as logistics providers, courier firms or shipping companies.

In setting up your eCommerce Business, investing in a reliable shipping company is an important business decision.

So, how do you choose among these shipping companies for your eCommerce business?

We narrowed down 10 best picks for you in 2020, see the options below:

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1. LBC

Why Choose Them – If you plan to grow your eCommerce Business outside the Philippines, LBC can cater to both international and domestic customers. Their transactions are faster over-the-counter but they can also be contacted through their hotline and online pages. They are more expensive than other couriers, but that’s a price to pay when working with a logistics giant.

Services Offered –

  • Post Delivery
  • Express Mail
  • Parcels And Boxes
  • Pick-up Service
  • Freight Forwarding
  • Third-party Logistics
  • Wire Transfers
  • Cargo Airline
  • Payments And Remittance Services
  • Air Cargo
  • Warehousing
  • Customized Solutions
  • Cash-On-Delivery
    (COD)/Cash-On-Pickup (COP)

Operation Area(s) –

  • Philippines
  • United States
  • Canada
  • Hong Kong
  • Brunei
  • Malaysia
  • Singapore
  • Japan
  • Germany
  • United Arab Emirates
  • Spain
  • Kuwait
  • South Korea
  • Taiwan

Official Name – LBC Express, Inc. (previously known as Luzon Brokerage Company)

Slogan – “We like to move it.”

About – LBC is a pioneer shipping company in the Philippines, operating since 1945 as a brokerage and air cargo agent. Today, they have the largest network in terms of branches, locations, partners and agents around the world. They were known to introduce express delivery, cargo shipping and 24-hour door-to-door delivery in the country.

Social Media – Facebook | Twitter | Instagram | YouTube | LinkedIn

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2. Air21

Why Choose Them – If your eCommerce Business sells electronics and gadgets, or sell products from multinational brands, Air21 is well-known to specialize in handling those needs. Their services are active and fully available online and mobile, so you can book and pay in a few clicks. Your packages can be tracked in real-time through their mobile app, email and SMS alerts.

Services Offered –

  • Door-to-door Delivery
  • Sea Freight
  • Crating
  • Trucking
  • Online Billing
  • Warehousing
  • Integrated Ecommerce Site
  • Telephone And Mobile Statements Of Account Delivery
  • School Documents Delivery

Operation Area(s) –

  • NCR
  • Region I
  • Region III
  • Region IV-A
  • Region VI
  • Region VII
  • Region X
  • Region XI
  • Region XII

Official Name – Airfreight 2100 Inc.

Slogan – “Sagot Ko, Padala Mo!”

About – Air21 started in 1979 as a Customs Brokerage firm, but they are known today for air express and logistics services. They were the first GSP in the Asia Pacific to receive ISO 9002 certification from the Lloyds Registrar’s Quality Assurance of London in 1997.

Social Media – Facebook | Twitter | Instagram | LinkedIn

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3. 2GO Express

Why Choose Them – 2GO Express operates nationwide and is partnered with an international logistics provider that delivers worldwide. Giant eCommerce platforms like Zalora and Lazada already trust their business and are active in reaching out to clients for customer support. They also have subsidiaries that offer other services besides logistics that may be beneficial in the growth of your eCommerce Business such as airline and sea travel ticketing, and money remittance.

Services Offered –

  • Pouch And Box Delivery
  • Air And Sea Freight
  • Domestic And International Delivery
  • Overnight Shipping
  • Door-door Delivery
  • Mailroom Solutions
  • Customized Services

Operation Area(s) – Worldwide

Official Name – 2GO Group, Inc.

Slogan – “We deliver what matters when it matters.”

About – 2GO Express is the sole retail partner for FedEx in the Philippines where they cater to domestic clients and over 220 international destinations. Nationwide, they have 700 outlets to offer services and offer real-time updates to track packages online.

Social Media – Facebook | Twitter | Instagram | LinkedIn

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4. Lalamove

Why Choose Them – Lalamove uses web and mobile (iOS | Android) applications to offer their services. They boast of delivering within the hour because they are easy to contact, book and operate online and mobile. They are ideal if your eCommerce business operates mostly within the National Capital Region (NCR) since they don’t deliver in provincial areas yet.

Services Offered –

  • Express Delivery
  • Purchase Service
  • Food Delivery
  • Business Delivery
  • API Corporate Solutions

Operation Area(s) –

  • Bangkok
  • Bengaluru
  • Cebu
  • Chennai
  • Delhi
  • Hanoi
  • Ho Chi Minh City
  • Hong Kong
  • Hyderabad
  • Jakarta
  • Kuala Lumpur
  • Manila
  • Mumbai
  • Pattaya
  • Pune
  • Singapore
  • Taipei
  • São Paulo
  • Rio de Janeiro
  • Mexico City

Official Name – Lalamove Philippines Inc.

Slogan – “Deliver Faster.”

About – Lalamove was first launched as a van-hiring logistics provider in Hong Kong, back in 2013. Today, they operate in over 100 cities across Mainland China, South East Asia, and India; with 15 million registered customers and a pool of 2 million drivers of vans, trucks, and motorcycles.

Social Media – Facebook | Twitter | Instagram | LinkedIn | YouTube

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5. Mober

Why Choose Them – Major retail brands and stores with large hauls recommend Mober’s services. So out of all the shipping companies for your eCommerce Business, Mober is the best for stores with large inventories or big products. Their deliveries come with insurance and can be tracked in real-time through their mobile app (iOS | Android).

Services Offered –

  • Relocation Services
  • Store Pickup
  • Scheduled Delivery
  • Pet Shuttling
  • Catering Transport
  • Bazaar Setup And Pullout

Operation Area(s) – NCR, most of Greater Manila areas (Bulacan, Rizal, Cavite, and up to Sta. Rosa, Laguna), Angeles City Pampanga and Cebu City.

  • NCR
  • Bulacan
  • Rizal
  • Cavite
  • Sta. Rosa, Laguna
  • Angeles City, Pampanga
  • Cebu City
  • Legazpi City

Official Name – Mober, Inc.

Slogan – “Move at a click.”

About – Mober is a tech startup that offers an on-demand platform for same-day delivery service in the Philippines that connects SMEs, shoppers, and starting families with a cost-effective, safe and fast logistical service, using vans, mini trucks, and trucks.

Social Media – Facebook | Twitter | Instagram | LinkedIn

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6. Transfortify

Why Choose Them – Like Mober, they are also known for servicing long hauls and ground transportation. If your eCommerce Business delivers bulk orders within Metro Manila or most of the Luzon area, Transportify is for you. Booking is easy and secured to manage using their mobile app (iOS | Android). You can also track your packages live and know the ETAs (estimated time of arrival) in real-time. Moreover, they offer services and customer support 24/7, so deliveries during graveyard hours are no problem.

Services Offered –

  • Long-haul Trucking Service
  • Full-service Ground Logistics Solution
  • Pickup or scheduled deliveries

Operation Area(s) –

  • Mega Manila
  • Pampanga
  • Baguio
  • Most of Luzon Region
  • Indonesia
  • Thailand

Official Name – Deliveree Private Ltd and Deliveree Technology Philippines, Inc.

Slogan – “Welcome to the Revolution”

About – Transportify is a full-service logistics marketplace powered by advanced mobile and web app technology that enables businesses to book and manage ground transportation of their inventory, freight, merchandise and more. Transportify connects businesses with trained drivers with a wide range of vehicles that deliver safe, efficient, and trusted delivery services anywhere in Mega Manila, Pampanga, and select surrounding areas.

Social Media – Facebook | Twitter | Instagram | LinkedIn | YouTube

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7. Deliveries.ph

Why Choose Them – Deliveries.ph caters to all, but their focused niche is small businesses including growing eCommerce businesses like yours. Your transactions are transparent and can be monitored on their web application. Get ahead of other eCommerce businesses in the Philippines because you can work with multiple providers of your choice. They also offer a 7-day call center support, in case you encounter any issues or have inquiries.

Services Offered –

  • Book multiple logistics provider and services
  • Create customized reports to review fulfillment performance
  • Easy integration to your eCommerce business using API
  • Shopify integration-ready through Shopify App Store

Operation Area(s) – Anywhere that their partner providers cover in the country.

Official Name – Last Name, Inc.

Slogan – “Create your ideal lineup of fulfillment providers”

About – B2B on-demand delivery service platform which can be used by businesses to get their delivery requirements done. Deliveries.ph work with professional, duly-registered logistics/food delivery partners to service customers. All their delivery partners use Fleet.ph to meet service standards committed to customers.

Social Media – Facebook | Twitter | LinkedIn

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8. Black Arrow Express

Why Choose Them – Integrating their service on your eCommerce website or platform is easy, this is why a lot of businesses use their service. If you don’t mind the competition, you can opt for Black Arrow Express. For businesses with large inventories and big items, they offer a warehousing system or a fully-customizable service according to what your operations require.

Services Offered –

  • Same Day And Next Day Delivery
  • Warehousing
  • Distribution
  • Brokerage And Freight Forwarding
  • Project Cargo

Operation Area(s) – National Capital Region (NCR)

Official Name – AAI Logistics Cargo Express, Inc.

Slogan – “Before Anyone Else”

About – AAI Group Of Companies specializes in the entire spectrum of cargo handling, packaging and crating, safety, customs clearance, domestic transport, land, sea and air freight, storage and warehousing and distribution business, business process outsourcing, and Specialty Project Cargo handling.

Social Media – Facebook | Twitter | Instagram | LinkedIn | YouTube

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9. Quadx

Why Choose Them – QuadX is a subsidiary of LBC, so working with them would have a similar experience with the exception of being focused on eCommerce transactions (online selling, delivery, and payments). They are fully active online through their social media or signing up on their services platforms. So if your eCommerce Business works with U.S.-based brands or customers, or need logistics within NCR, QuadX is the choice that can do both.

Services Offered –

  • Shipping Cart (cross-border delivery from the U.S. to the Philippines, soon in Malaysia and U.K)
  • GOGO Xpress (web and mobile delivery and payment platform for social buyers and sellers)
  • XPost (digital logistics platform)
  • XPay and PayLink (upcoming e-payment solutions)

Operation Area(s) – NCR

Official Name – QuadX Inc.

Slogan – “Building Futurepreneurs”

About – Launched in 2015, QuadX is the leading Experience Innovator in the country, specializing in cross-border digital logistics and e-commerce payment processing. They cater from casual sellers to big companies, anyone who aspires to become digital entrepreneurs in the future – or Futurepreneurs.

Social Media – Facebook | LinkedIn

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10. GrabExpress

Why Choose Them – If you’re delivering low-cost and light items around Metro Manila or Cebu the same-day, GrabExpress is the choice that will satisfy your eCommerce customers. Having this option for your online buyers encourages them to buy your products because they can expect same-day or next-day pickup and delivery. Using the GrabApp, you can book and track the drivers in real-time to monitor your packages.

Services Offered –

  • GrabExpress Instant (standard on-demand courier service)
  • GrabAssistant (purchase service)
  • GrabExpress Same Day Delivery (delivery queue)
  • GrabExpress Instant COD (cash-on-delivery service)

Operation Area(s) – Metro Manila and Cebu

Official Name – GrabExpress, Inc.

Slogan – “Freedom from worrying about your deliveries”

About – GrabExpress is an on-demand, premium delivery service that aims to provide the convenience of booking deliveries to customers in Metro Manila and Cebu City with just a few fast clicks. Send to business partners or loved one’s items such as papers, parcels, and presents, and monitor your delivery in real-time.

Social Media – Facebook | Twitter | Instagram | LinkedIn | YouTube

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CONCLUSION

We hope this blog has been useful in helping you choose the best.

As the Philippines gears up in 2020 to become the next hotbed for fintech, the search for shipping companies for your eCommerce Business can be challenging due to increasing demand.

The logistics sector works on keeping up with the industry standards of making easy digital transactions and online payment options available.

Suggested Reading – PayPal Online Payment Setup: Online Payments for Your eCommerce Business

Out of all that we shared, we personally recommend Deliveries.ph the most. They are partnered with up to 4 of the shipping companies for your eCommerce business that we shared here, so you can benefit up to 4x or even more!

Other than the aforementioned, they are specifically designed for small businesses and eCommerce, so all their focus is on helping your company grow and meet its logistics needs.

At Prosperna, we focus on helping professionals like you in real estate, eCommerce and MSMEs to become successful, through the help of a Customer 1st Digital Marketing and Sales Engine.

Book a FREE Demo with us or subscribe to our blogs for more information.

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Dennis Velasco

Dennis Velasco

Technology evangelist super passionate about helping MSMEs "level the playing field" with technology.

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